At Mk Curve Au, we strive to provide our customers with the best possible products and service. To ensure your satisfaction, we've established the following return and refund policy:

1. Fabric Defects:
If you notice a fabric defect, please notify us within 12 hours of receiving your order. Claims made after this period will not be considered.

2. Worn Products:
Once a product has been worn, the guarantee on zippers, hooks, and elastic bands will be voided. Improper wear or handling may lead to damage not covered by our return policy.

3. No Exchanges for Color, Size, or Style:
Due to hygiene and safety standards, we don't accept exchanges for changes in color, size, or style.

4. Exchanges for Factory Defects Only:
Exchanges are authorized only for products with factory defects. Please report any manufacturing issues within the specified timeframe.

5. Return Process:
To initiate a return, contact our customer service team within the specified timeframe. We'll provide instructions on how to proceed.
6. Non-Returnable Items:
Certain items may not be eligible for return based on hygiene and safety standards. Please review our guidelines carefully.

By shopping with Mk Curve Au, you acknowledge that you've read and understood our return and refund policy. We appreciate your understanding in maintaining the quality of our products.