How long does shipping take?
At Mk Curve Au, we strive to deliver orders quickly. Estimated shipping times are:
- Australia: 7-10 business days
- International: 6-8 business days for major countries, 8-11 business days for others
Shipping Costs
- Free standard shipping on orders over $200 AU
- Shipping fees apply to all orders, calculated during checkout
- Final cost depends on destination, package weight, and shipping method
Tracking Your Order
- You'll receive an email with tracking info once your order ships
- Track your order directly on the carrier's website
What if I'm not home?
- The carrier may leave the package with someone of legal age at your address
- If no one is available, the package will be taken to your nearest post office for pickup
Delayed or Lost Packages
- Allow 1-3 calendar days for tracking updates
- Check the carrier's website for status updates
- Contact us if you have concerns
Cancelling or Modifying Orders
- Orders cannot be modified or canceled once placed
- Review your order details carefully before placing
- Refer to our returns and exchanges policy for more information
Changing Shipping Address
- We cannot modify shipping addresses once an order is confirmed
- Contact our customer service team ASAP for assistance
Customer Responsibility
- Duties and taxes apply to international shipments
- You're responsible for paying any additional fees upon receipt
If you have any questions or need help, feel free to reach out to our customer support team!
MKcurve Rewards Club — Frequently Asked Questions
What is MKcurve Rewards?
MKcurve Rewards is our way of saying thank you for being part of our community! Earn points when you shop, unlock exclusive perks, and enjoy rewards that make your next MKcurve purchase even sweeter.
How do I join MKcurve Rewards?
Joining is easy! Simply create an account to become a member of our rewards program. Once you're signed up, you can start earning points on eligible purchases.
How do I earn points?
You can earn points by shopping with MKcurve and participating in eligible rewards activities. Visit your rewards dashboard to discover all the ways you can earn.
How do I redeem my points?
Once you've earned enough points, log in to your MKcurve account, open your rewards dashboard, and select an available reward. Follow the instructions to apply your reward to an eligible purchase.
Can I use my rewards with other discount codes?
Some rewards may not be combined with other discounts or promotional offers. Any restrictions will be displayed when you redeem your reward.